WEBSITE MAINTENANCE PLAN

Boston’s #1 – Reliable & secure maintenance plans.

Overview

Web design isn’t complete without a website maintenance plan in place. We cannot stress the importance of a maintenance plan enough. Subscribe to an NL Softworks website maintenance plan today!

An illustration of a website maintenance plan at NL Softworks, a web design company based in Boston, MA.

Why A Website Maintenance PACKAGE?

Stay Safe, Reliable, & Current

Keep your website up to date with the ever changing internet. Things break, and we’re here to make sure that doesn’t happen.

Take Security Seriously

Hackers are working hard to get the information they want. We’re here to hold a shield for your business that will halt hackers in their tracks and keep your business safe from the online dangers of the world.

Keep Up To Date with Technology

As you know, the tech industry is always changing. Updating your website to newly released technologies can help you stay on top of your game. Updates to your website are usually minor, but they’re important so that things don’t break and that the latest technology is always in use.

Get High Quality Hosting For Free

Staying online is important for every business. We all know what happens when a users enters a website and they find themselves on an error page. Our hosting service is of top quality to ensure your website is online as much as possible.

Rank Higher with Google

Keeping a regularly maintained website is something Google likes to see, and it can help with ranking higher in the Google SERPs.

Attract New Customers

A well-maintained website can help you drive more leads and generate a bigger customer base.

…and much more!

Plans & Pricing

What Does Every Maintenance Plan Include?

Support

All our plans come with access to our support, the difference between reactive and proactive is with proactive support we try to prevent issues before they happen by monitoring the site and checking in monthly. With reactive support we will fix issues as they happen and not look at the site unless there is an alert or a message from the client.

Downtime Alerts

We will keep track of the website uptime and will be alerted if there are any issues or if your site goes down. Should that happen, we will respond quickly and investigate the technical configuration to resolve the problem and/or alert the owner.

Security Scans

With our website maintenance plan we will run daily security checks to confirm your site software is up-to- date and doesn’t contain a security flaw. Our check will identify suspicious files or reveal evidence of any tampering. We will restore a backup if your site has been attacked and patch any notabilities if anything is found.

Backups

Making copies of your website’s code ensures you can quickly recover if disaster strikes. This means all your recent content updates don’t need to be remade. We perform 90-day backups of your site and how often we perform these backups depends on the plan you have chosen. Daily backups are typically a good bet for most businesses but we recommend hourly backups for store owners (e-commerce sites) or any sites with user interactions.

General Maintenance

We will perform periodic updates to your site to make sure your site is up to date and always running the newest software.

Vulnerability Patching

If your site has been attacked we will restore the latest backup and patch or fix any issues that may have caused the security breach so it doesn’t happen again.

Site Recovery

As an added layer to vulnerability patching, if your site has been hacked, we will do our best to undo any changes hackers have done to get your site working as it should, after restoring it with the latest backup.

Functionality Testing

Sometimes software updates can contradict your current setup and cause issues. From a list we’ll make of all your site features, we’ll conduct light testing to make sure everything is running 100% as it should after software updates are made.

Site Optimization

We will find and suggest fixes on any images/code issues that is not optimal. We will also provide any other recommendations to help make your site run as smoothly as possible.

Basic Hosting

All our plans come with basic server website hosting support for smaller business sites. Enterprise websites or sites with heavy traffic might need to upgrade to our next plan, or get a quote based on the specific bandwidth you need.

Let's Talk

How can we help you with your website needs?

Contact Sales - Questions? We can help! Talk with a website specialist today.

Monday - Friday: 9:00am - 5:00pm EST

GET STARTED

Ready to Get Started?

Invest in a website that will generate leads, increase sales, and grow your business. Whether you are looking for a new website or want to redesign an existing one, we have solutions to help you reach your goals. Our web team will meet with you in a video call and walk you through our steps to help you get started.

 

The number 1.

Select a Date

Get started by selecting a date to meet with our team in an online video call. 

The number 2.

Fill out the form

Then, answer a few questions and let us know if you'd like to receive a proposal from NL Softworks. 

The number 3.

Consultation

Meet with our team on selected date for a brief introduction and to discuss your likes, dislikes, and pain points. Once we learn more about you, your business, and what you are looking to achieve, we will provide you with information to help you determine what's next for your business online.

GET IN TOUCH

Contact Us

Have a new web project coming up? Or do you need help with launching and measuring your digital marketing campaigns? We would love to hear more about it!